Returns of faulty products will only be accepted if the goods were faulty when delivered to you. We at Gerovital, keep the products in perfect condition and take every effort to check your purchase thoroughly for any faults before sending them out to you. All items returned as faulty will be inspected on receipt and any items deemed to subject to mishandling, will not be accepted as faulty. We will replace a faulty product if a replacement is in stock and available. Returns of faulty goods must be returned to us within 6 days of being received by you.
In case we cannot offer you a replacement, you will have the choice of receiving a credit note or a refund to the value of the item at the time of purchase and any shipping costs incurred. Please note refunds to Debit/Credit Cards normally clear in 1/2 days. All the credit notes are valid for 6 months from the date of issue and can be redeemed in the Gerovital Sstores. If you want to purchase from the site with your Credit Note please contact us before making your purchase at +357 99116562.
Returns and exchanges received outside the above time frames will not be accepted.